Privacy Notice
1. Who is responsible
Swiss Nutrition Research, LLC is responsible for the personal information it collects and uses through the Website, including information submitted through the Website's enquiry forms.
For privacy questions or requests, contact us through the contact form on the Website.
2. What we collect
When you start a conversation through the Website, we may collect:
- your name;
- your email address;
- whether you are interested in The Breathing Lounge At Home, Pro, or are still exploring;
- the contents of any message you choose to send; and
- any later correspondence relating to your enquiry.
Providing a message is optional unless the form states otherwise.
The initial enquiry form is not intended for medical records or other sensitive health information. Please do not include diagnoses, test results, medication details, treatment records, medical documents, insurance information, or other sensitive health information in your first message.
If you voluntarily include sensitive information in an enquiry, we will use it only as reasonably necessary to understand and respond to your request, subject to applicable law. Where appropriate, we may ask you to continue the conversation through a more suitable channel.
When you visit the Website, we and the service providers used to operate it may receive standard technical information needed to deliver, protect and maintain the Website. Depending on the production configuration, this may include:
- IP address;
- browser and device information;
- operating system;
- requested pages and referring pages;
- timestamps;
- security and server logs; and
- information about consent or cookie preferences.
We do not intend to use the Website for cross-site behavioural advertising or to build advertising profiles from enquiry data.
We may use personal information to:
- receive, read and respond to enquiries;
- understand whether a visitor is interested in At Home, Pro, or is still exploring;
- continue correspondence requested by the visitor;
- arrange an introductory conversation or discuss possible next steps;
- operate, maintain, secure and troubleshoot the Website;
- prevent misuse, fraud or security incidents;
- comply with legal obligations; and
- establish, exercise or defend legal claims where necessary.
Submitting an enquiry does not subscribe you to marketing communications. We will not add you to a promotional mailing list unless you separately request or consent to that communication.
4. Legal bases where applicable
Where data-protection law requires us to identify a legal basis for processing, the basis will depend on the context and may include:
- your consent;
- taking steps at your request before entering into a contract;
- our legitimate interests in answering enquiries, operating and securing the Website, and managing our business, where those interests are not overridden by your rights; and
- compliance with a legal obligation.
Where applicable law treats certain information as sensitive or specially protected, we will process it only where an appropriate additional legal basis or permission is available.
5. Service providers and international processing
We use service providers to operate the Website and handle enquiries. The Website is built and hosted using Tilda, which may process website and form data on our behalf as part of providing its platform services.
We may also use providers for hosting infrastructure, content delivery, email delivery, security, technical support, or enquiry management. These providers may process information only to the extent reasonably necessary to provide their services to us, subject to their contractual and legal obligations.
Because our providers may operate internationally, personal information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers.
Links from the Website to external websites or services take you to services governed by their own privacy practices. A normal external link does not mean that we control the destination service.
6. Sharing and disclosure
We may disclose personal information:
- to service providers acting on our behalf;
- where reasonably necessary to respond to your request or arrange a service you have asked us to discuss;
- where required by law, court order or a competent authority;
- where reasonably necessary to protect the rights, safety, security or property of Swiss Nutrition Research, our users or others; or
- as part of a merger, reorganisation, financing, acquisition, sale or transfer of all or part of the relevant business, subject to appropriate safeguards.
We do not sell personal information submitted through the enquiry form, and we do not use enquiry data for cross-context behavioural advertising.
7. Retention
We keep enquiry information for as long as reasonably necessary to respond to the enquiry, manage related correspondence, document the relationship where appropriate, and meet legal, accounting or operational requirements.
Technical and security information is retained according to the needs and settings of the Website and its service providers.
We may retain limited information where reasonably necessary to document a request, respect an opt-out, resolve a dispute, prevent misuse, or comply with law.
8. Security
We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No internet transmission or storage system can be guaranteed to be completely secure. Please do not use the Website's initial enquiry form to send information that requires a dedicated secure or clinical communication channel.
9. Your choices and rights
Depending on where you live and which law applies, you may have rights concerning your personal information, which may include the right to:
- request access to information we hold about you;
- request correction of inaccurate information;
- request deletion;
- request restriction of certain processing;
- object to certain processing;
- withdraw consent where processing is based on consent;
- request portability of information in certain circumstances; and
- make choices concerning certain forms of sharing, sale or targeted advertising where applicable law provides those rights.
To make a privacy request, contact us through the Website. We may ask for information reasonably necessary to verify the request. Some rights are subject to exceptions under applicable law.
If applicable law gives you the right to complain to a data-protection authority or regulator, you may also do so.
10. Children
The Website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13.
If you believe a child has submitted personal information through the Website, contact us so that we can investigate and take appropriate action.
11. Changes to this Privacy Notice
We may update this Privacy Notice as the Website, our services, technology or applicable requirements change. The current version and its effective date will appear on this page.
Cookies & Similar Technologies
12. What cookies are
Cookies are small files or similar browser-storage technologies that a website or its service providers can use to make a site function, maintain security, remember choices, measure use or support other features.
Similar technologies can include local storage, pixels, tags and comparable browser or device mechanisms.
13. How the Website uses cookies
The Website is hosted on Tilda and may use strictly necessary technologies required for page delivery, security, consent management and basic operation.
Depending on the final Website configuration, cookies or similar technologies may fall into the following categories:
Essential
Required for the Website to function, remain secure, remember privacy choices, or provide a feature that you request. These technologies cannot always be disabled through the Website itself.
Analytics
Used to understand how the Website is used and improve its performance. Optional analytics will only be enabled where configured and, where required by applicable law, after the visitor has made the relevant consent choice.
Advertising
The current Website is not intended to use advertising cookies or cross-site behavioural tracking. If advertising technologies are introduced in the future, this page and the Website's consent controls must be updated before those technologies are enabled where consent or additional disclosure is required.
Custom or third-party technologies
Some Website features may rely on third-party services. If an embedded player, map, analytics service, marketing tool or other non-essential technology is added, the Website may need to load resources from that provider. Where required, those technologies will remain inactive until the visitor has made the appropriate choice.
14. Cookie choices
Where the Website presents cookie settings, you can use those settings to accept, reject or change your choices for optional categories.
You can also block or delete cookies through your browser. Blocking strictly necessary technologies may prevent parts of the Website from working correctly.
The available categories, technologies and durations may change when the Website's production configuration changes. We will update this page when a material change affects how personal information or non-essential cookies are used.
Terms of Use
15. Using this Website
By using this Website, you agree to these Terms of Use. If you do not agree with them, please do not use the Website.
You may use the Website for lawful personal or professional informational purposes. You must not:
- interfere with the Website's operation or security;
- attempt to gain unauthorised access to the Website or related systems;
- introduce malicious code or use the Website to distribute harmful material;
- use the Website in a way that infringes another person's rights; or
- reproduce or exploit Website content except as permitted by these Terms or applicable law.
16. Informational and wellness content
The Website describes The Breathing Lounge, intermittent oxygen training, related technologies, product configurations and the surrounding wellness experience.
Information on the Website is provided for educational and informational purposes. It is not personalised medical advice and is not intended to diagnose, treat, cure or prevent disease.
Nothing on the Website, and nothing submitted through the Website's enquiry form, by itself establishes a physician-patient, practitioner-patient or other professional care relationship.
Individual responses to wellness or physiological training may vary. Anyone considering changes to medical care, medication, treatment or a health programme should discuss their individual circumstances with an appropriately qualified healthcare professional.
We aim to present product and technical information accurately, but products, software, configurations, accessories, specifications, availability and presentation may change over time.
Images and descriptions on the Website are for informational purposes. Actual products, finishes, accessories, installations or configurations may differ from what is shown.
Unless expressly stated otherwise in a separate written agreement, information displayed on the Website does not constitute a binding offer, quotation, warranty, guarantee of availability, or commitment to supply a particular product or configuration.
If a product or service is offered to you, the applicable commercial terms, quotation, order confirmation, agreement, warranty terms or other transaction documents will govern that transaction.
18. Enquiries are not orders
Submitting the contact form starts a conversation. It does not place an order, reserve a device, create a treatment relationship, or require either you or Swiss Nutrition Research to enter into a transaction.
Any purchase, installation, professional service, training arrangement or other commercial engagement will be subject to separate terms agreed where appropriate.
Research, technical standards, product information and scientific understanding can change. Content may therefore be corrected, updated, expanded or removed without notice.
References to physiological mechanisms, research areas or potential areas of interest should not be read as a promise of a particular individual result.
20. Intellectual property
Unless another owner is identified, the text, graphics, photographs, video, audio, product presentation, branding, design and other original material on the Website belong to Swiss Nutrition Research or are used with permission.
Third-party names, trademarks, products and materials remain the property of their respective owners.
You may view the Website and share links to public pages for personal, non-commercial purposes. Except where applicable law or an express licence allows otherwise, you may not reproduce, republish, distribute, sell, commercially exploit or materially adapt Website content without permission from the relevant rights holder.
21. External links and services
The Website may link to third-party websites, platforms or services that we do not control. Their own terms, privacy notices and security practices apply when you use them.
A link does not by itself mean that Swiss Nutrition Research endorses or guarantees the accuracy, safety, availability, content, services or results of the external site.
22. Availability and responsibility
The Website and its content are provided on an "as is" and "as available" basis to the extent permitted by law.
We aim to keep the Website accurate and available but do not guarantee that it will always be uninterrupted, error-free, complete or current. We may update, suspend, restrict or remove all or part of the Website without notice.
To the extent permitted by applicable law, Swiss Nutrition Research is not responsible for indirect, incidental, special or consequential loss arising solely from use of, or inability to use, the Website or reliance on general Website content.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, and nothing in these Terms removes mandatory consumer rights that apply to you.
23. Changes to these Terms
We may update these Terms as the Website, products, services or applicable requirements change. The current version and date will appear on this page.
Continued use of the Website after an updated version is published means that the updated Terms apply to later use, subject to any rights that cannot lawfully be waived.
24. Swiss Nutrition Research, LLC
For questions about this Website, these Terms, privacy, cookies or a personal-information request, contact Swiss Nutrition Research, LLC through the contact form on the Website.
Please do not send medical records or sensitive health information through the initial enquiry form.
